About me
- 21 years of experience in ITES/BPO in the areas of team/project management, client interaction, and business management. 18 years have been into core end to end transitions in domains of BFSI, market research, analytics, Telecom, Finance & Accounting, HRO, Healthcare, life sciences, Contact Center Operations and media - Proven ability to deliver substantial revenue, productivity, and quality improvements through well-managed, on-time projects - PMP Certified - High client interaction while on-site at various geographies (across European countries, UK, US and APAC) starting from Due Diligence to Steady state, entire project life cycle - Unique combination of expertise in people management, excelling under pressure situations, risk assessment and troubleshooting, and ability to race against time to achieve desired goals - Statistician by education and PMP trained by the Project management institute
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