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Venue: Grand Ballroom III clear filter
Wednesday, May 6
 

2:00pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined: Session VIIIC: Keynote : The Leadership Edge: How Storytelling Builds the Culture That Survives Transformation
Wednesday May 6, 2026 2:00pm - 2:25pm IST
The shift from cost center to co-pilot isn't just structural, it's cultural. And while technology and mandates can be implemented top-down, culture cannot. Culture travels through something more human and more powerful: the stories leaders tell.
In an AI-led, fast-moving environment, the most critical leadership capability is the ability to story your people into a new identity. It's about building alignment without certainty, driving accountability without authority, creating momentum when the destination is still taking shape.
Speakers
avatar for Indranil Chakraborty

Indranil Chakraborty

Founder, StoryWorks
Indranil Chakraborty (IC) is the founder of StoryWorks, a boutique consulting firm that helps leaders communicate with clarity, inspire action, and lead change through the power of business storytelling. Since 2013, IC has worked with over 100 leading organizations including... Read More →
Wednesday May 6, 2026 2:00pm - 2:25pm IST
Grand Ballroom III

2:25pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined: Session IXC : Fireside Chat : People, Culture, Infrastructure: Designed for Real Impact
Wednesday May 6, 2026 2:25pm - 2:50pm IST
A people-first approach only matters if it delivers outcomes. This session explores how organisations are translating culture, talent, and workplace design into measurable impact, driving performance, productivity, and long-term value.
Moderators
avatar for Kritika Murugesan

Kritika Murugesan

Senior Director - GCC & Talent, Nasscom
Kritika Murugesan, Senior Director Nasscom, leads the GCC and talent Initiative. In her current role, Kritika is focused on aligning India’s tech talent supply with evolving industry needs and driving a National strategy on deep skilling, reskilling, and emerging technology capabilities... Read More →
Speakers
avatar for Shameel Sharma

Shameel Sharma

Managing Director & Site Lead, Marriott Tech Accelerator (MTA)
Shameel Sharma is a seasoned global business leader with over two decades of experience building, scaling, and transforming complex, multi country operations across hospitality, technology, consulting, aviation, and Global Capability Centres (GCCs). He currently serves as Managing... Read More →
avatar for Monika Potharkar

Monika Potharkar

Senior Vice President, Shared Services, Medline Industries India Private Limited
Monika Potharkar is Senior Vice President – Shared Services at Medline India, brings over 29 years of global leadership experience across finance and global capability centers in the consumer products and banking sectors. She previously served as Senior Director – Finance and... Read More →
Wednesday May 6, 2026 2:25pm - 2:50pm IST
Grand Ballroom III

2:50pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined:Session XC: Leaders’ Discussion: The New Code of Work: Rethinking People, Skills, and Careers
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Talent advantage now comes from how quickly you can redeploy, reskill, and realign. This session unpacks how organisations are redesigning work and careers to stay relevant and drive performance.
Moderators
avatar for Rajat Raheja

Rajat Raheja

Division President, Amdocs India and Global Operations, Amdocs Development Centre India LLP
Rajat leads the Global operations of Amdocs consisting of 80+ sites across geographies. He is responsible for driving organization’s site strategy and ensuring seamless operations of workplaces. Additionally, Rajat is the Division President of Amdocs India. In his role, he is responsible... Read More →
Speakers
avatar for Jinya Suzuki

Jinya Suzuki

Chief Executive Officer, MUFG Global Service
Mr. Jinya Suzuki is the Chief Executive Officer of MUFG Global Service , a position he assumed in June 2023. Mr. Suzuki is also the board member of MGS Board of Directors. A seasoned banker with more than 29 years of experience, Mr. Suzuki has held a series of leadership positions... Read More →
avatar for Ashish Kumar Srivastava

Ashish Kumar Srivastava

Senior Vice President & Managing Director, MetLife Global Capability Center (MGCC)
Ashish heads MetLife Global Capability Center (MGCC). He is responsible for working with regional heads of operations and functional leaders to develop a shared services center strategy and operating model. He is in charge for building the shared services centers based on the overall... Read More →
avatar for Neha Shah

Neha Shah

Chief Executive Officer, Investec Global Services India (IGSI)
Neha Shah is the Chief Executive Officer of Investec Global Services India (IGSI), Investec’s Global Capability Centre in India. Based in Mumbai, she leads the build-out of IGSI as a high-impact extension of the firm. IGSI partners closely with colleagues across the Investec... Read More →
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Grand Ballroom III
 
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