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Type: Leaders\' Discussion clear filter
Wednesday, May 6
 

2:45pm IST

Grand Ballroom I: Deep Dive Track I: The Value Imperative: Session XA: Leaders’ Discussion: The Strategic GCC Scorecard: Revenue, Innovation, Velocity
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Move beyond outdated metrics like headcount and cost. Join GCC leaders redefining impact through decision velocity, revenue contribution, innovation and talent multipliers, with a ready-to-use template as takeaway.
Moderators
avatar for Dr. Jyothi Menon

Dr. Jyothi Menon

SVP People Operations and Advisory, bp
Dr. Jyothi Menon is a seasoned HR leader with over 28 years of global experience in human resources. She is renowned for her expertise in HR service-delivery, leveraging digital technology, and building high-performing, skilled teams. Her career spans several prominent roles, including... Read More →
Speakers
avatar for Sachin Kulkarni

Sachin Kulkarni

President, Global Services, Fiserv
Sachin is responsible for Global Services, the engineering and innovation center for Fiserv, which provides financial technology solutions to clients globally. With over 30 years of global experience, he excels in building sustainable businesses and driving complex transformation... Read More →
avatar for Rajesh Puneyani

Rajesh Puneyani

VP & GCC Site Leader, Kenvue Solutions India Pvt. Ltd.
Rajesh Puneyani is the Vice President for Technology and Site Leader for Kenvue India GCC.
With a remarkable career spanning 30 years of leadership experience across the globe, Rajesh has played a key role in setting up and maturing Centers of Excellence (COE) and Global Capabilit... Read More →
avatar for Jaideep Agarwal

Jaideep Agarwal

India Global Business Services (GBS) Leader, Warner Bros. Discovery
A seasoned professional in the shared services industry, Jaideep has over 25+ years of experience in creating, scaling and transforming large business services. At Warner Bros. Discovery, Jaideep is the India head of the Global Business Services (GBS). He is responsible for setting... Read More →
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Grand Ballroom I

2:50pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined:Session XC: Leaders’ Discussion: The New Code of Work: Rethinking People, Skills, and Careers
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Talent advantage now comes from how quickly you can redeploy, reskill, and realign. This session unpacks how organisations are redesigning work and careers to stay relevant and drive performance.
Moderators
avatar for Rajat Raheja

Rajat Raheja

Division President, Amdocs India and Global Operations, Amdocs Development Centre India LLP
Rajat leads the Global operations of Amdocs consisting of 80+ sites across geographies. He is responsible for driving organization’s site strategy and ensuring seamless operations of workplaces. Additionally, Rajat is the Division President of Amdocs India. In his role, he is responsible... Read More →
Speakers
avatar for Jinya Suzuki

Jinya Suzuki

Chief Executive Officer, MUFG Global Service
Mr. Jinya Suzuki is the Chief Executive Officer of MUFG Global Service , a position he assumed in June 2023. Mr. Suzuki is also the board member of MGS Board of Directors. A seasoned banker with more than 29 years of experience, Mr. Suzuki has held a series of leadership positions... Read More →
avatar for Ashish Kumar Srivastava

Ashish Kumar Srivastava

Senior Vice President & Managing Director, MetLife Global Capability Center (MGCC)
Ashish heads MetLife Global Capability Center (MGCC). He is responsible for working with regional heads of operations and functional leaders to develop a shared services center strategy and operating model. He is in charge for building the shared services centers based on the overall... Read More →
avatar for Neha Shah

Neha Shah

Chief Executive Officer, Investec Global Services India (IGSI)
Neha Shah is the Chief Executive Officer of Investec Global Services India (IGSI), Investec’s Global Capability Centre in India. Based in Mumbai, she leads the build-out of IGSI as a high-impact extension of the firm. IGSI partners closely with colleagues across the Investec... Read More →
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Grand Ballroom III
 
Thursday, May 7
 

10:15am IST

Grand Ballroom: The New Rules of the Game: Session XVIII: Leaders’ Discussion: Orchestrating ecosystems to drive the next wave of GCC
Thursday May 7, 2026 10:15am - 10:50am IST
Leading GCCs are now orchestrating integrated ecosystems spanning service providers, startups, academia, hyper-scalers, and deep-tech partners. This session explores how GCC leaders design ecosystem-driven operating models to accelerate execution, enhance quality, and unlock sustained innovation at global scale.
Moderators
avatar for Ketaki Karnik

Ketaki Karnik

Heads Research and Insights, Nasscom
Ketaki Karnik heads Research and Insights at nasscom. With over two decades of leadership experience across global and Indian organisations, Ketaki brings strong expertise in strategy, policy research, new initiatives, and stakeholder engagement.
Speakers
avatar for Soumya Gopinathan

Soumya Gopinathan

Ecosystem and Tech Excellence Leader, Schneider Electric
Soumya Gopinathan is the Ecosystem & Tech Excellence Leader for Energy Management CTO Schneider Electric, based in Bangalore. Her role focuses on driving ecosystem partnerships, technology excellence, and collaboration with academia, startups, and industry partners to address strategic... Read More →
avatar for Rengarajan Thiruvengadam

Rengarajan Thiruvengadam

Senior Director — Operations, TransUnion GCC India
Rengarajan ‘Renga’ Thiruvengadam leads operations at the TransUnion Global Capability Center (GCC) India. He is responsible for driving innovation to help TransUnion deliver on its global strategy and promise to customers and consumers, to make trust possible in global commerce... Read More →
avatar for Vimit Kapur

Vimit Kapur

Director Of Information Technology, PACCAR India Private Limited
Vimit Kapur has been the Director of Information Technology at PACCAR India since 2020, where he plays a pivotal role as a member of the leadership team, overseeing the entire IT function for the organization. He has been instrumental in establishing the PACCAR India Global In-house... Read More →
avatar for Navaneet Mishra

Navaneet Mishra

Senior Vice President & Head, Hexagon R&D India | Global Lead, Strategic Partnerships, Hexagon AB
Navaneet Mishra is a Senior Vice President at Hexagon AB, a global leader in precision measurement, digital reality, and autonomous technologies, and leads Hexagon’s R&D Center in India. With Navaneet at the helm for over a decade, the center has evolved to become Hexagon’s... Read More →
Thursday May 7, 2026 10:15am - 10:50am IST
Grand Ballroom

11:50am IST

Grand Ballroom: The GCC Rebuild Era: Session XX: Leaders’ Discussion: The End of Static Roles: What Comes Next for Talent
Thursday May 7, 2026 11:50am - 12:20pm IST
This session explores what replaces static job definitions in a world shaped by AI, where talent is continuously evolving, work is reassembled in real time, and value is defined by adaptability, not titles.
Moderators
avatar for Sangeetha Gururaj

Sangeetha Gururaj

CHRO, Voya India
Sangeetha Gururaj is the Senior Vice President and Head of HR at Voya India, leading the people strategy and Talent transformation for the organization.  

With over 22 years of experience across global and Indian enterprises, she brings deep expertise in talent management, leade... Read More →
Speakers
avatar for John Dawber

John Dawber

Vice President & Managing Director-Global Business Services, Novo Nordisk
John Dawber, Vice President and Managing Director, has been heading the Global BusinessService (GBS) centre at Novo Nordisk in Bangalore since September 2022. He leads anorganisation of around 4000 employees where he leads cross-functional teams to promote innovation, improve efficiencies... Read More →
avatar for Hari Krishna Verma Nadimpalli

Hari Krishna Verma Nadimpalli

Managing Director, Inspire Brands India Innovation Center
Hari is a GCC transformation leader with over 25 years of experience redefining how global enterprises leverage India for AI-led value creation at scale. Having built and led three Global Capability Centers, Hari is known for challenging conventional GCC models and championing a modern... Read More →
avatar for Rajeev Kapoor

Rajeev Kapoor

Country Head & Senior Vice President, Curriculum Associates - India, Curriculum Associates
Rajeev Kapoor is the Country Head and Senior Vice President at Curriculum Associates India, where he leads the establishment and growth of the company’s India operations and drives its mission to make classrooms better. With over three decades of leadership experience across technology... Read More →
Thursday May 7, 2026 11:50am - 12:20pm IST
Grand Ballroom
 
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