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Wednesday, May 6
 

8:00am IST

Arrival and Registration at The Westin Mumbai, Powai Lake
Wednesday May 6, 2026 8:00am - 9:10am IST
The Westin Mumbai, Powai Lake
Arrival and Registration at The Westin Mumbai, Powai Lake
Wednesday May 6, 2026 8:00am - 9:10am IST
The Westin Mumbai, Powai Lake
  Registration

9:10am IST

Welcome to GCC Summit 2026
Wednesday May 6, 2026 9:10am - 9:20am IST
Grand Ballroom
Welcome to GCC Summit 2026
Wednesday May 6, 2026 9:10am - 9:20am IST
Grand Ballroom
  Welcome

9:20am IST

Grand Ballroom: Session I: President’s Address + Report Release: India’s GCCs at the Edge of Their Next Leap 
Wednesday May 6, 2026 9:20am - 9:40am IST
Grand Ballroom
India’s GCC story is at a defining inflection point. As AI, platform models, and geopolitical shifts redraw the global landscape, the next phase of growth will not only come from scale, but also from strategic relevance. The opportunity now is to move to ownership of innovation, decisions, and global impact.
Speakers
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Wednesday May 6, 2026 9:20am - 9:40am IST
Grand Ballroom
  President's Address   Report Release

9:40am IST

Grand Ballroom: Session II: Chairperson’s Address: AI Changes Everything: What Will You Do Differently?
Wednesday May 6, 2026 9:40am - 9:55am IST
Grand Ballroom
The disruption is already here. The winners will be defined by the choices they make today, what to build, what to scale, and what to leave behind. This session is about making those calls with clarity and conviction.
Speakers
avatar for Srikanth Velamakanni

Srikanth Velamakanni

Chairperson, Nasscom
Srikanth Velamakanni is one of India’s most influential technology leaders and a global champion of artificial intelligence. He is the Co-Founder and Group Chief Executive of Fractal, India’s first publicly listed pure-play AI company. He also serves as Chairperson of Nasscom... Read More →
Wednesday May 6, 2026 9:40am - 9:55am IST
Grand Ballroom
  Chairperson’s Address

9:55am IST

Grand Ballroom:Session III: Welcome Address: What Lies Ahead: A Preview of the Strategic Leap
Wednesday May 6, 2026 9:55am - 10:10am IST
Grand Ballroom
At a moment of inflection for GCCs, this address brings together a council-led perspective on the road ahead, while offering a sharp preview of the ideas, debates, and priorities that will define the Summit.
Speakers
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Wednesday May 6, 2026 9:55am - 10:10am IST
Grand Ballroom
  Welcome Address

10:10am IST

Grand Ballroom: Session IV: Keynote: The Reset of Power: Trade, Geopolitics, and the Rewiring of the Global Economy
Wednesday May 6, 2026 10:10am - 10:40am IST
Grand Ballroom
Power is being redefined at the intersection of capital flows, geopolitical realignment, and intelligence-driven productivity. As supply chains fragment, trade corridors shift, and nations recalibrate strategic priorities, the global economy is being fundamentally rewired. This session will unpack how leaders can navigate volatility, reposition for resilience, and capture advantage in a world...
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Speakers
avatar for Dr. Sajjid Z. Chinoy

Dr. Sajjid Z. Chinoy

Head of Asia Economics and Chief India Economist, J.P. Morgan
Dr. Sajjid Z. Chinoy is Head of Asia Economics and Chief India Economist at J.P. Morgan. He is currently also serving a third term on the Economic Advisory Council to India's Prime Minister (EAC-PM). He is a member of the Next Bretton Woods Group (NBWG) set up under the auspices... Read More →
Wednesday May 6, 2026 10:10am - 10:40am IST
Grand Ballroom
  Keynote

10:40am IST

Networking Break
Wednesday May 6, 2026 10:40am - 11:20am IST
Networking Area
Wednesday May 6, 2026 10:40am - 11:20am IST
Networking Area
  Networking Break

11:00am IST

Powai Ballroom: Workshop I: From Visibility to Value: Repositioning GCCs for the AI-Native Enterprise
Wednesday May 6, 2026 11:00am - 11:45am IST
Powai Ballroom
GCCs have moved from backstage operators to critical drivers of enterprise transformation — but in an AI-native world, visibility alone is no longer enough. The next frontier is credible value articulation, scalable impact, and strategic positioning.In this Everest Group session, we build on our earlier exploration of GCC brand perception to examine how leading centers are translating capability...
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Speakers
avatar for Anish Agarwal

Anish Agarwal

Vice President, Everest Group
Anish Agarwal is a Vice President at Everest Group and specializes in global sourcing. In his role, he focuses on engagements and initiatives with global companies that focus on Global Business Services (GBS) / GCCs growth and evolution strategy.

He has advised multiple clients on topics related to global services delivery locations and sourcing strategy, delivery portfolio optimization, workforce strategy, cost/talent benchmarking, and talent management strategy. Anish’s responsibilities include leading Everest Group’s sh... Read More →
Wednesday May 6, 2026 11:00am - 11:45am IST
Powai Ballroom
  Workshop

11:20am IST

Grand Ballroom: Sutradhaar's Introduction: The Intelligent Leader
Wednesday May 6, 2026 11:20am - 11:25am IST
Grand Ballroom

Speakers
avatar for Siva Kumar Padmanabhan

Siva Kumar Padmanabhan

Managing Director and Head of the India Global Innovation and Technology Centre, AstraZeneca India Private Limited (AZIPL)
Siva Kumar Padmanabhan is the Managing Director and Head of the India Global Innovation and Technology Centre at AstraZeneca India Private Limited (AZIPL).He is also responsible globally for all Enterprise Capabilities and Solutions provided by AstraZeneca IT to the business. Since... Read More →
Wednesday May 6, 2026 11:20am - 11:25am IST
Grand Ballroom
  Sutradhaar

11:25am IST

Grand Ballroom:The Intelligent Leader: Session V: Fireside Chat: A New World, A New Leader: Leading Through Shift
Wednesday May 6, 2026 11:25am - 11:50am IST
Grand Ballroom
What worked before won’t work again. As the world shifts, so must the leader, faster decisions, new instincts, and a willingness to let go of what once defined success.
Moderators
avatar for Srikanth Velamakanni

Srikanth Velamakanni

Chairperson, Nasscom
Srikanth Velamakanni is one of India’s most influential technology leaders and a global champion of artificial intelligence. He is the Co-Founder and Group Chief Executive of Fractal, India’s first publicly listed pure-play AI company. He also serves as Chairperson of Nasscom... Read More →
Speakers
avatar for Shikha Sharma

Shikha Sharma

Independent Director
Shikha is the former Managing Director and CEO of Axis Bank. A doyenne of the Indian banking industry, she began her career with ICICI Bank in 1980 and spent nearly three decades at the ICICI Group, across the bank’s investment banking and insurance arms.
Shikha joined Axis Ban... Read More →
Wednesday May 6, 2026 11:25am - 11:50am IST
Grand Ballroom
  Fireside Chat

11:45am IST

Meeting Room III: Briefing Session: The New Era of India GCCs: Nasscom Perspectives
Wednesday May 6, 2026 11:45am - 12:15pm IST
Meeting Room III
The New Era of India GCCs: Nasscom Perspectives, on the sidelines of the Summit, where Nasscom will share its perspectives on how GCC roles, operating models, and value creation expectations are structurally changing, and what this means for enterprise leadership going forward.
Speakers
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Wednesday May 6, 2026 11:45am - 12:15pm IST
Meeting Room III
  Briefing Session

11:50am IST

Grand Ballroom:The Intelligent Leader: Session VI: Fireside Chat: Headwinds, Tailwinds, or Turning Points? How GCC Leaders Are Repositioning for What’s Next
Wednesday May 6, 2026 11:50am - 12:15pm IST
Grand Ballroom
This session looks at how GCC leaders are responding to a moment of real inflection, rethinking their own leadership in an AI-led world, shifting from scale to substance, and taking deliberate, experience-led actions to build relevance and drive impact in what comes next. • AI is a turning point: How leaders are actively rethinking their own understanding, decision-making, and readiness to lead...
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Moderators
avatar for Surendra Bashani

Surendra Bashani

Vice President - Head of India, Best Buy India
Surendra Bashani is a seasoned global executive with decades of experience leading high-impact product, engineering, and business organizations. Renowned for scaling products from inception to market dominance, he has a proven track record of driving 10X growth across world-class... Read More →
Speakers
avatar for Uma Ratnam Krishnan

Uma Ratnam Krishnan

Managing Director, Optum India
Uma Ratnam Krishnan is Managing Director of Optum India, which is a global capability center of UnitedHealth Group, a Fortune 3 company – one of the world’s largest health care organizations.
At Optum, Uma oversees strategy, execution, delivery, and governance in close partner... Read More →
avatar for Sirisha Voruganti

Sirisha Voruganti

MD & CEO, Lloyds Technology Centre
Sirisha Voruganti, brings 33 years of global executive experience spanning research labs, product engineering, strategy, mergers and acquisitions, business development and consulting across public and private sectors. She is today the CEO and MD of Lloyds Technology Centre, one of... Read More →
Wednesday May 6, 2026 11:50am - 12:15pm IST
Grand Ballroom
  Fireside Chat

12:00pm IST

Powai Ballroom: Workshop II: Building the Redefined GCC:  the AI Workforce equation
Wednesday May 6, 2026 12:00pm - 12:45pm IST
Powai Ballroom
The session will project the transformative opportunity before GCCs to leverage AI to drive significant impact at the core the global enterprise.We will focus on the AI workforce equation and the impact on the GCC operating model , the organization structure and the talent of the future.Hence as discussed, a balanced mix of the opportunity and the challenges to be managed as GCCs gear up for the...
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Speakers
avatar for Shalini Pillay

Shalini Pillay

Partner & India Leader – Global Capability Centers, KPMG, India
Shalini leads the Global Capability Centers (GCCs) segment nationally, driving KPMG India's services in this area. She focuses on advising global organizations on optimizing their service delivery models, leveraging GCCs to enhance efficiency, reduce costs, and build future-ready capability... Read More →
Wednesday May 6, 2026 12:00pm - 12:45pm IST
Powai Ballroom
  Workshop

12:15pm IST

Grand Ballroom:The Intelligent Leader: Session VII: Fireside Chat:The End of Business as Usual: Rethinking Enterprise in an AI-First World
Wednesday May 6, 2026 12:15pm - 12:40pm IST
Grand Ballroom
It started with automation. Then came intelligence. Now, we’re entering a world where systems don’t just support decisions, they make them. • AI-First: Layer on Top or Rebuild from the Ground Up? Is AI being added to existing processes, or forcing a complete rethink of how the enterprise is designed, operated, and scaled? • What Does the New Operating Model Look Like? As AI takes over...
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Moderators
avatar for Sujit John

Sujit John

Deputy Resident Editor; Editor, Times Techies, The Times of India
Sujit John is the Deputy Resident Editor of The Times of India, Bangalore, and the Editor of Times Techies, a dedicated platform for technology insights and stories. He has been with The Times of India for over 30 years.

In 2019, Sujit conceptualised and launched Times Techies as a weekly technology page in two editions of The Times of India. Under his stewardship, it has grown into a national feature page. Prior to that, he led the business reporting team in Bangalore, and was also part of the edit... Read More →
Speakers
avatar for Ankur Mittal

Ankur Mittal

Senior Vice President, Chief Technology Officer and Managing Director, Lowe’s India
As Senior Vice President, Chief Technology Officer and Managing Director of Lowe’s India, Ankur Mittal is responsible for driving the overall strategy and operations for Lowe’s India and technology for Lowe’s. As a global technology leader, Ankur’s remit includes omni channel... Read More →
avatar for Praveen Kumar

Praveen Kumar

CEO, Barclays Global Services, India
Praveen Kumar is the CEO of Barclays, India, responsible for managing Barclays global services across India. Since joining Barclays in November 2018, Praveen has focused on establishing strong leadership, driving automation, uplifting efficiency, strengthening resilience and improving... Read More →
Wednesday May 6, 2026 12:15pm - 12:40pm IST
Grand Ballroom
  Fireside Chat

12:40pm IST

Grand Ballroom: Sutradhaar Wraps Up: The Intelligent Leader
Wednesday May 6, 2026 12:40pm - 12:45pm IST
Grand Ballroom

Speakers
avatar for Siva Kumar Padmanabhan

Siva Kumar Padmanabhan

Managing Director and Head of the India Global Innovation and Technology Centre, AstraZeneca India Private Limited (AZIPL)
Siva Kumar Padmanabhan is the Managing Director and Head of the India Global Innovation and Technology Centre at AstraZeneca India Private Limited (AZIPL).He is also responsible globally for all Enterprise Capabilities and Solutions provided by AstraZeneca IT to the business. Since... Read More →
Wednesday May 6, 2026 12:40pm - 12:45pm IST
Grand Ballroom
  Sutradhaar

12:45pm IST

Networking Lunch
Wednesday May 6, 2026 12:45pm - 2:00pm IST
Networking Area
Wednesday May 6, 2026 12:45pm - 2:00pm IST
Networking Area
  Networking Break

1:00pm IST

Meeting Room III: Session with Bloomberg: Building GCC resilience in an uncertain world
Wednesday May 6, 2026 1:00pm - 1:30pm IST
Meeting Room III
The conversation will look at how GCCs are adapting to dual challenges, geopolitical and supply chain disruptions on one hand, and AI-led structural shifts on the other. The focus will be on how GCCs can build more resilient, future-ready models through technology, infrastructure, and talent transformation.
Moderators
avatar for Ruchi Bhatia

Ruchi Bhatia

South Asia Economy Editor, Bloomberg
Ruchi Bhatia is the South Asia Economy Editor at Bloomberg, with over a decade and a half of experience covering the forces shaping India’s growth story. She has written extensively on Global Capability Centres and India’s evolving role as a strategic hub for multinational companies.In... Read More →
Speakers
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
avatar for Sirisha Voruganti

Sirisha Voruganti

MD & CEO, Lloyds Technology Centre
Sirisha Voruganti, brings 33 years of global executive experience spanning research labs, product engineering, strategy, mergers and acquisitions, business development and consulting across public and private sectors. She is today the CEO and MD of Lloyds Technology Centre, one of... Read More →
avatar for Uma Ratnam Krishnan

Uma Ratnam Krishnan

Managing Director, Optum India
Uma Ratnam Krishnan is Managing Director of Optum India, which is a global capability center of UnitedHealth Group, a Fortune 3 company – one of the world’s largest health care organizations.
At Optum, Uma oversees strategy, execution, delivery, and governance in close partner... Read More →
Wednesday May 6, 2026 1:00pm - 1:30pm IST
Meeting Room III
  Session with Bloomberg

2:00pm IST

Grand Ballroom II: Deep Dive Track II: The Intelligence Frontier: Session VIIIB: Lightning Talk: Antifragile: Rewiring the GCCs’ Playbook
Wednesday May 6, 2026 2:00pm - 2:10pm IST
Grand Ballroom II
AI is not just automating expertise, it is re-layering the value stack, turning data into the base, models into the middle, and applications into the top, compressing the distance between insight and execution. Meanwhile, frontier technologies, from agentic AI and autonomous systems to quantum and advanced compute, are creating both opportunity and noise.This session explores how...
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Speakers
avatar for Nilesh Thakker

Nilesh Thakker

President - GCC Business, Zinnov
Nilesh Thakker is a leading strategist shaping the next wave of Global Capability Centers (GCCs) as they evolve from cost centers into AI-first, innovation-led, and decision-making hubs. At Zinnov, he advises Fortune 500 enterprises and digital natives on building future-ready GCCs... Read More →
Wednesday May 6, 2026 2:00pm - 2:10pm IST
Grand Ballroom II
  Lightning Talk

2:00pm IST

Grand Ballroom I: Deep Dive Track I: The Value Imperative: Session VIIIA: Lightning Talk: Driving the Top Line: GCCs as Revenue Contributors
Wednesday May 6, 2026 2:00pm - 2:15pm IST
Grand Ballroom I
How GCCs are directly influencing growth, shaping revenue opportunities, enabling new business models, and contributing to the top line for global HQs.
Speakers
avatar for Jay Doshi​

Jay Doshi​

MD Corporate Units Digital & India, BT Group
Jay is responsible for strategy, delivery and operations for BT Group’s Enterprise & Technology as well as transforming the Digital experience for 100,000+ colleagues. Jay plays a global role for BT based out of Bangalore. In addition to his role as MD, Jay leads BT’s Technology... Read More →
Wednesday May 6, 2026 2:00pm - 2:15pm IST
Grand Ballroom I
  Lightning Talk

2:00pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined: Session VIIIC: Keynote : The Leadership Edge: How Storytelling Builds the Culture That Survives Transformation
Wednesday May 6, 2026 2:00pm - 2:25pm IST
Grand Ballroom III
The shift from cost center to co-pilot isn't just structural, it's cultural. And while technology and mandates can be implemented top-down, culture cannot. Culture travels through something more human and more powerful: the stories leaders tell. In an AI-led, fast-moving environment, the most critical leadership capability is the ability to story your people into a new identity. It's about...
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Speakers
avatar for Indranil Chakraborty

Indranil Chakraborty

Founder, StoryWorks
Indranil Chakraborty (IC) is the founder of StoryWorks, a boutique consulting firm that helps leaders communicate with clarity, inspire action, and lead change through the power of business storytelling. Since 2013, IC has worked with over 100 leading organizations including... Read More →
Wednesday May 6, 2026 2:00pm - 2:25pm IST
Grand Ballroom III
  Keynote

2:00pm IST

Powai Ballroom: Workshop III: From AI Pilots to Enterprise ROI: How GCCs Baseline Work, Prove Impact, and Scale Adoption
Wednesday May 6, 2026 2:00pm - 2:45pm IST
Powai Ballroom
Most GCCs today are running multiple AI pilots, yet struggle with three questions:1. What exactly improved?2. Is productivity genuinely higher or just redistributed work?3. Which AI initiatives deserve enterprise-scale investment? Global Capability Centres are rapidly adopting AI across engineering, operations, finance, and support functions. However, many struggle to translate experimentation...
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Speakers
avatar for Nitin Panicker

Nitin Panicker

VP of Sales, ProHance
Nitin Panicker, Vice President – Enterprise Sales at ProHance, is a senior enterprise leader who works closely with organisations across India and the Middle East to improve productivity, operational efficiency, and scale transformation initiatives.
He brings a practitioner-led perspective on how GCCs are evolving, particularly in AI adoption, where the focus is shifting from experimentation to measurable impact. His insights centre on how organisations can establish clarity on baseline performance, drive efficiency through data-led... Read More →
Wednesday May 6, 2026 2:00pm - 2:45pm IST
Powai Ballroom
  Workshop

2:10pm IST

Grand Ballroom II: Deep Dive Track II: The Intelligence Frontier: Session IXB: Lightning Talk: The New Engineering Stack: Platforms, Data, and Intelligence
Wednesday May 6, 2026 2:10pm - 2:30pm IST
Grand Ballroom II
As systems evolve from being programmed to becoming self-learning, engineering itself is being redefined. This session explores how AI-native architectures are enabling faster decisions, smarter systems, and entirely new levels of scale.
Speakers
avatar for Kamna Sama

Kamna Sama

CTIO, Volkswagen Group Digital Solutions India
Kamna Sama is a senior technology and AI leader with over two decades of impact across the manufacturing, automotive, and industrial sectors. Recognized for her ability to convert business strategy into scalable technology outcomes, she applies a systems-thinking approach that strengthens... Read More →
Wednesday May 6, 2026 2:10pm - 2:30pm IST
Grand Ballroom II
  Lightning Talk

2:15pm IST

Grand Ballroom I: Deep Dive Track I: The Value Imperative: Session IXA: Lightning Talk: Owning the Core: Product & Platform Leadership from India
Wednesday May 6, 2026 2:15pm - 2:45pm IST
Grand Ballroom I
How GCCs are taking end-to-end ownership of products and platforms, driving efficiency, improving customer experience, and delivering at scale
Speakers
avatar for Sonal S Tivarekar

Sonal S Tivarekar

Chief Operating Officer, NAB Innovation Centre India
Sonal Tivarekar was appointed Chief Operating Officer of NAB India in January 2025. She brings more than 20 years of experience across global capability centers and enterprise leadership roles spanning APAC and Europe.

As Chief Operating Officer, Sonal is responsible for strateg... Read More →
avatar for Rohit Kaila

Rohit Kaila

Site Leader and Head of Technology, Wayfair India TDC
Rohit Kaila is the Head of Technology and Site Leader at Wayfair’s India Technology Development Center in Bengaluru, where he leads the development of cutting-edge retail technology and engineering initiatives. With a strong focus on innovation, he plays a key role in shaping scalable... Read More →
Wednesday May 6, 2026 2:15pm - 2:45pm IST
Grand Ballroom I
  Lightning Talk

2:25pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined: Session IXC : Fireside Chat : People, Culture, Infrastructure: Designed for Real Impact
Wednesday May 6, 2026 2:25pm - 2:50pm IST
Grand Ballroom III
A people-first approach only matters if it delivers outcomes. This session explores how organisations are translating culture, talent, and workplace design into measurable impact, driving performance, productivity, and long-term value.
Moderators
avatar for Kritika Murugesan

Kritika Murugesan

Senior Director - GCC & Talent, Nasscom
Kritika Murugesan, Senior Director Nasscom, leads the GCC and talent Initiative. In her current role, Kritika is focused on aligning India’s tech talent supply with evolving industry needs and driving a National strategy on deep skilling, reskilling, and emerging technology capabilities... Read More →
Speakers
avatar for Shameel Sharma

Shameel Sharma

Managing Director & Site Lead, Marriott Tech Accelerator (MTA)
Shameel Sharma is a seasoned global business leader with over two decades of experience building, scaling, and transforming complex, multi country operations across hospitality, technology, consulting, aviation, and Global Capability Centres (GCCs). He currently serves as Managing... Read More →
avatar for Monika Potharkar

Monika Potharkar

Senior Vice President, Shared Services, Medline Industries India Private Limited
Monika Potharkar is Senior Vice President – Shared Services at Medline India, brings over 29 years of global leadership experience across finance and global capability centers in the consumer products and banking sectors. She previously served as Senior Director – Finance and... Read More →
Wednesday May 6, 2026 2:25pm - 2:50pm IST
Grand Ballroom III
  Fireside Chat

2:30pm IST

Grand Ballroom II: Deep Dive Track II: The Intelligence Frontier: Session XB: Lightning Talk: The New Biotech Playbook: Built on Data, AI, and Speed
Wednesday May 6, 2026 2:30pm - 2:50pm IST
Grand Ballroom II
From discovery to delivery, technology is transforming every layer of biotech. This session looks at how AI and data are driving speed, precision, and better outcomes at scale
Speakers
avatar for Naveen Gullapalli

Naveen Gullapalli

Managing Director, Amgen India
Naveen Gullapalli is the Managing Director of Amgen India, where he leads the company’s Technology and Innovation Centre in Hyderabad. In this role, he is focused on advancing the convergence of biotechnology and digital technologies, driving innovation across areas such as artificial... Read More →
Wednesday May 6, 2026 2:30pm - 2:50pm IST
Grand Ballroom II
  Lightning Talk

2:45pm IST

Grand Ballroom I: Deep Dive Track I: The Value Imperative: Session XA: Leaders’ Discussion: The Strategic GCC Scorecard: Revenue, Innovation, Velocity
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Grand Ballroom I
Move beyond outdated metrics like headcount and cost. Join GCC leaders redefining impact through decision velocity, revenue contribution, innovation and talent multipliers, with a ready-to-use template as takeaway.
Moderators
avatar for Dr. Jyothi Menon

Dr. Jyothi Menon

SVP People Operations and Advisory, bp
Dr. Jyothi Menon is a seasoned HR leader with over 28 years of global experience in human resources. She is renowned for her expertise in HR service-delivery, leveraging digital technology, and building high-performing, skilled teams. Her career spans several prominent roles, including... Read More →
Speakers
avatar for Sachin Kulkarni

Sachin Kulkarni

President, Global Services, Fiserv
Sachin is responsible for Global Services, the engineering and innovation center for Fiserv, which provides financial technology solutions to clients globally. With over 30 years of global experience, he excels in building sustainable businesses and driving complex transformation... Read More →
avatar for Rajesh Puneyani

Rajesh Puneyani

VP & GCC Site Leader, Kenvue Solutions India Pvt. Ltd.
Rajesh Puneyani is the Vice President for Technology and Site Leader for Kenvue India GCC.
With a remarkable career spanning 30 years of leadership experience across the globe, Rajesh has played a key role in setting up and maturing Centers of Excellence (COE) and Global Capabilit... Read More →
avatar for Jaideep Agarwal

Jaideep Agarwal

India Global Business Services (GBS) Leader, Warner Bros. Discovery
A seasoned professional in the shared services industry, Jaideep has over 25+ years of experience in creating, scaling and transforming large business services. At Warner Bros. Discovery, Jaideep is the India head of the Global Business Services (GBS). He is responsible for setting... Read More →
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Grand Ballroom I
  Leaders' Discussion

2:50pm IST

Grand Ballroom II: Deep Dive Track II: The Intelligence Frontier: Session XIB: Lightning Talk:Secure. Smart. Seamless. Reimagining CX in the Age of AI and Cyber Risk
Wednesday May 6, 2026 2:50pm - 3:10pm IST
Grand Ballroom II
AI is speeding things up. Cyber risk is catching up. This session cuts through the tension, how do you build systems that are fast, smart, and still unbreakable?
Speakers
avatar for Deepak Gupta

Deepak Gupta

Executive Vice President & Head, TIAA Global Capabilities
Deepak Gupta is a seasoned technology and transformation leader with 28 yearsof diversified experience across large Financial services organizations andconsulting firms. Deepak combines technical excellence with a genuine passionfor solving business problems through innovation, building... Read More →
Wednesday May 6, 2026 2:50pm - 3:10pm IST
Grand Ballroom II
  Lightning Talk

2:50pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined:Session XC: Leaders’ Discussion: The New Code of Work: Rethinking People, Skills, and Careers
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Grand Ballroom III
Talent advantage now comes from how quickly you can redeploy, reskill, and realign. This session unpacks how organisations are redesigning work and careers to stay relevant and drive performance.
Moderators
avatar for Rajat Raheja

Rajat Raheja

Division President, Amdocs India and Global Operations, Amdocs Development Centre India LLP
Rajat leads the Global operations of Amdocs consisting of 80+ sites across geographies. He is responsible for driving organization’s site strategy and ensuring seamless operations of workplaces. Additionally, Rajat is the Division President of Amdocs India. In his role, he is responsible... Read More →
Speakers
avatar for Jinya Suzuki

Jinya Suzuki

Chief Executive Officer, MUFG Global Service
Mr. Jinya Suzuki is the Chief Executive Officer of MUFG Global Service , a position he assumed in June 2023. Mr. Suzuki is also the board member of MGS Board of Directors. A seasoned banker with more than 29 years of experience, Mr. Suzuki has held a series of leadership positions... Read More →
avatar for Ashish Kumar Srivastava

Ashish Kumar Srivastava

Senior Vice President & Managing Director, MetLife Global Capability Center (MGCC)
Ashish heads MetLife Global Capability Center (MGCC). He is responsible for working with regional heads of operations and functional leaders to develop a shared services center strategy and operating model. He is in charge for building the shared services centers based on the overall... Read More →
avatar for Neha Shah

Neha Shah

Chief Executive Officer, Investec Global Services India (IGSI)
Neha Shah is the Chief Executive Officer of Investec Global Services India (IGSI), Investec’s Global Capability Centre in India. Based in Mumbai, she leads the build-out of IGSI as a high-impact extension of the firm. IGSI partners closely with colleagues across the Investec... Read More →
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Grand Ballroom III
  Leaders' Discussion

3:00pm IST

Powai Ballroom: Workshop IV: Global Capability Centers as a Reinvention Accelerator
Wednesday May 6, 2026 3:00pm - 3:45pm IST
Powai Ballroom
Most GCCs are experimenting with AI. The top 29% are reinventing with it. Join this interactive workshop to explore what the leap from experimenter to reinventor actually requires — and leave with practical insights you can act on immediately.
Speakers
avatar for Paul Jeruchimowitz

Paul Jeruchimowitz

Senior Managing Director and GCC Practice Lead, Accenture
Paul Jeruchimowitz is a Senior Managing Director at Accenture with nearly 30 years of experience focused on large-scale operating model and organization design transformation programs. He leads Accenture’s Global Capability Center (GCC) practice including design, set-up, run and... Read More →
Wednesday May 6, 2026 3:00pm - 3:45pm IST
Powai Ballroom
  Workshop

3:25pm IST

Networking Break: Coffee. Conversations. Connections.
Wednesday May 6, 2026 3:25pm - 4:00pm IST
Networking Area

Wednesday May 6, 2026 3:25pm - 4:00pm IST
Networking Area
  Networking Break

4:00pm IST

Grand Ballroom: Sutradhaar's Introduction: Inside the Build
Wednesday May 6, 2026 4:00pm - 4:05pm IST
Grand Ballroom

Speakers
avatar for Sangeeta Kumar

Sangeeta Kumar

BNP Paribas India Solutions Pvt. Ltd. and BNP Paribas Solutions Philippines Branch
Sangeeta Kumar joined BNP Paribas India Solutions Pvt. Ltd., the India Centre of Expertise for BNP Paribas S.A., in August 2022 as the Managing Director & Chief Executive Officer (CEO). She is also the CEO of BNP Paribas Solutions Philippines Branch, the second Centre of Expertise... Read More →
Wednesday May 6, 2026 4:00pm - 4:05pm IST
Grand Ballroom
  Sutradhaar

4:00pm IST

Powai Ballroom: Workshop V: Architecting the AI Foundation for GCC Innovation
Wednesday May 6, 2026 4:00pm - 4:45pm IST
Powai Ballroom
This workshop explores how Global Capability Centers are evolving from cost focused operations to AI driven innovation, where outcomes are increasingly shaped by the strength of their underlying infrastructure.It brings together GCC leaders to examine key priorities including scalable AI adoption, deterministic performance, integrated security, and operational simplicity, while collaboratively...
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Speakers
avatar for Rajanish Sasidharan

Rajanish Sasidharan

Business Head - Network Services, Sify Technologies Limited
Rajanish Sasidharan is a seasoned industry leader with over 25 years of B2B experience spanning the technology and telecom sectors. He has worked with organisations such as Wipro, Reliance Jio, Vodafone, and Airtel.
As Business Head – Network Services at Sify Technologies, he is responsible for building and leading India’s enterprise network infrastructure and network managed services business. Based in Mumbai, Rajanish oversees end-to-end business strategy, go-to-market execution, growth... Read More →
Wednesday May 6, 2026 4:00pm - 4:45pm IST
Powai Ballroom
  Workshop

4:05pm IST

Grand Ballroom: Inside the Build: Session XII: Lightning Talk: Stories from the Edge
Wednesday May 6, 2026 4:05pm - 4:35pm IST
Grand Ballroom
As GCCs move beyond defined mandates, R&D and innovation are becoming central to how organizations create value. This session explores how teams in India are extending their role, owning IP, accelerating innovation, and driving real business outcomes. • Innovation That Moves the Needle: How R&D is being tied directly to business outcomes, revenue impact, customer differentiation, and measurable...
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Speakers
avatar for Kalavathi GV

Kalavathi GV

Executive Director and Head, Global Development Center, Siemens Healthineers
Kala is the Executive Director and Head - Global Development Center (DC) of Siemens Healthineers (Siemens Healthcare Pvt. Ltd.). She spearheads DC, which is engaged in creating cutting-edgetechnology for precision health solutions. DC has operations in India and Slovakia, and DC... Read More →
avatar for Dattatri Salagame

Dattatri Salagame

CEO, President and Managing Director, Bosch Global Software Technologies
Dattatri Salagame is the CEO, President and Managing Director of Bosch Global Software Technologies (BGSW) since April 2020. BGSW is the largest software & technology center for Bosch outside Germany. He has been a part of Bosch for over 28 years, handling diverse roles in India... Read More →
Wednesday May 6, 2026 4:05pm - 4:35pm IST
Grand Ballroom
  Lightning Talk

4:35pm IST

Grand Ballroom: Inside the Build: Session XIII: Fireside Chat: Smarter Models, Bigger Questions: The Agentic AI Frontier
Wednesday May 6, 2026 4:35pm - 5:00pm IST
Grand Ballroom
Agentic AI is reshaping how work gets done. Enterprises are beginning to redesign workflows, decision-making, and accountability around AI that can plan, execute, and adapt in real time. This session explores what it takes to operate in this new reality, how organisations are scaling agentic systems, redefining human roles, and building the guardrails needed for autonomy at scale. The focus is not...
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Moderators
avatar for Jayashree Swaminathan

Jayashree Swaminathan

COO, Servicing & Transacting, WRB Operations & Interim Head, Global Business Services - Chennai, Standard Chartered Global Business Services
Jayashree was appointed as COO, Servicing and Transcting in 2009. Her career with Standard Chartered Bank has spanned 30 years where she has worked in Service Quality, Call Centre, Operations covering all retail product areas in country, worked in GBS to head the cash management operations... Read More →
Speakers
avatar for Irina Ghose

Irina Ghose

Managing Director, Anthropic, India
Irina Ghose is a global AI and technology leader with deep experience in driving innovation, growth, and digital transformation at scale. She's currently the Managing Director for Anthropic, India- where she's working at the intersection of responsible AI, enterprise & industry partnerships... Read More →
Wednesday May 6, 2026 4:35pm - 5:00pm IST
Grand Ballroom
  Fireside Chat

4:50pm IST

Powai Ballroom: Workshop VI: The Stories We Tell: Culture as a Leadership System
Wednesday May 6, 2026 4:50pm - 5:35pm IST
Powai Ballroom
In moments of change, people don’t follow strategy decks, they follow stories they believe in. This workshop breaks down how leaders can craft and use narratives to drive alignment, build trust, and create momentum across the organisation. The outcome: a practical playbook on turning storytelling into a leadership lever that drives real cultural and business outcomes.
Speakers
avatar for Indranil Chakraborty

Indranil Chakraborty

Founder, StoryWorks
Indranil Chakraborty (IC) is the founder of StoryWorks, a boutique consulting firm that helps leaders communicate with clarity, inspire action, and lead change through the power of business storytelling. Since 2013, IC has worked with over 100 leading organizations including... Read More →
Wednesday May 6, 2026 4:50pm - 5:35pm IST
Powai Ballroom
  Workshop

5:00pm IST

Grand Ballroom: Inside the Build: Session XIV: Fireside Chat: Future-Back: If You Are Building a GCC Today, What Would You Do Differently?
Wednesday May 6, 2026 5:00pm - 5:25pm IST
Grand Ballroom
Most GCCs are still shaped by yesterday’s constraints: cost, scale, and functional silos. A future-back lens challenges leaders to strip away legacy assumptions and redesign the GCC around intelligence, ownership, and enterprise relevance.
Moderators
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Speakers
avatar for Deepak Mangla

Deepak Mangla

CEO, Corporate Centers India and Philippines, JPMorganChase
Deepak Mangla is the CEO for Corporate Centers in India and Philippines at JPMorganChase, and a member of the Asia Pacific Management Committee. 

In this role, Deepak is responsible for the strategy, execution and transformation of Technology and Operations Delivery at the Corporate Centers, across all Lines of Businesses as well as Corporate Functions for the firm. The Corporate Centers have over sixty thousand employees... Read More →
avatar for Lalit Ahuja

Lalit Ahuja

CEO, ANSR
Lalit is the Founder & CEO of ANSR Inc., the largest global company for establishing and operating Global Capability Centers (‘GCC’s’). 

Since its inception in 2005, ANSR has established over 200 GCCs cumulatively hiring over 200,000 direct employees. ANSR establishes a... Read More →
Wednesday May 6, 2026 5:00pm - 5:25pm IST
Grand Ballroom
  Fireside Chat

5:25pm IST

Grand Ballroom: Sutradhaar's Wrap Up: Inside the Build
Wednesday May 6, 2026 5:25pm - 5:30pm IST
Grand Ballroom

Speakers
avatar for Sangeeta Kumar

Sangeeta Kumar

BNP Paribas India Solutions Pvt. Ltd. and BNP Paribas Solutions Philippines Branch
Sangeeta Kumar joined BNP Paribas India Solutions Pvt. Ltd., the India Centre of Expertise for BNP Paribas S.A., in August 2022 as the Managing Director & Chief Executive Officer (CEO). She is also the CEO of BNP Paribas Solutions Philippines Branch, the second Centre of Expertise... Read More →
Wednesday May 6, 2026 5:25pm - 5:30pm IST
Grand Ballroom
  Sutradhaar

5:30pm IST

Grand Ballroom: Session XV: Keynote:The Architecture of Longevity: Designing Organisations That Stand the Test of Time
Wednesday May 6, 2026 5:30pm - 6:10pm IST
Grand Ballroom
Anyone can build for momentum. Few build for legacy. This conversation cuts through the noise to uncover what it really takes to create institutions that outlive leaders, cycles, and change, anchored in strong governance, disciplined decision-making, and the ability to evolve without losing their core.
Speakers
avatar for Deepak Parekh

Deepak Parekh

Chairman, HDFC Asset Management Company Limited
Mr. Deepak Parekh (81) was the Chairman of HDFC Ltd from 1993 to 2023 and was associated with the company for 45 years.

Mr. Parekh’s business acumen and vision not only made HDFC the leader in mortgages, but also transformed it into India’s leading financial services conglomerate, with a presence in banking, asset management, life insurance, general insurance, property funds, education loans and... Read More →
Wednesday May 6, 2026 5:30pm - 6:10pm IST
Grand Ballroom
  Keynote

6:10pm IST

Grand Ballroom: Felicitation Ceremony
Wednesday May 6, 2026 6:10pm - 6:30pm IST
Grand Ballroom

Wednesday May 6, 2026 6:10pm - 6:30pm IST
Grand Ballroom
  Felicitation

7:00pm IST

Entertainment Evening & Gala Dinner
Wednesday May 6, 2026 7:00pm - 9:30pm IST
Powai Ballroom

Wednesday May 6, 2026 7:00pm - 9:30pm IST
Powai Ballroom
 
Thursday, May 7
 

8:00am IST

Arrival at The Westin Mumbai, Powai Lake
Thursday May 7, 2026 8:00am - 9:10am IST
The Westin Mumbai, Powai Lake
Thursday May 7, 2026 8:00am - 9:10am IST
The Westin Mumbai, Powai Lake
  Registration

9:10am IST

Welcome to Nasscom GCC Summit 2026
Thursday May 7, 2026 9:10am - 9:20am IST
Grand Ballroom
Thursday May 7, 2026 9:10am - 9:20am IST
Grand Ballroom
  Welcome

9:20am IST

Grand Ballroom: Sutradhaar's Introduction: The New Rules of the Game
Thursday May 7, 2026 9:20am - 9:25am IST
Grand Ballroom

Speakers
avatar for Chirag Mehta

Chirag Mehta

Vice President and Principal Analyst, Constellation Research
Chirag Mehta is Vice President and Principal Analyst at Constellation Research, focusing on AI-led product platforms and cybersecurity.

With over 25 years in enterprise software, he has built, marketed, and sold successful SaaS products and platforms at Oracle, SAP, Google, and multiple startups. As Chief Product Officer and Chief Technology Officer, he led engineering, product management, and design, driving both... Read More →
Thursday May 7, 2026 9:20am - 9:25am IST
Grand Ballroom
  Sutradhaar

9:25am IST

Grand Ballroom: The New Rules of the Game: Session XVI: Keynote: The World is Changing Faster Than We Think: AI, Quantum, and the New Tech Order
Thursday May 7, 2026 9:25am - 9:50am IST
Grand Ballroom
As AI begins to scale into real-world execution and quantum emerges on the horizon, enterprises are being pushed to rethink how they operate in a more fragmented global environment. Data, regulation, and technology access are no longer uniform across regions. The next wave of advantage will come from the ability to execute intelligently across these differences. GCCs are becoming central to this...
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Speakers
avatar for Chirag Mehta

Chirag Mehta

Vice President and Principal Analyst, Constellation Research
Chirag Mehta is Vice President and Principal Analyst at Constellation Research, focusing on AI-led product platforms and cybersecurity.

With over 25 years in enterprise software, he has built, marketed, and sold successful SaaS products and platforms at Oracle, SAP, Google, and multiple startups. As Chief Product Officer and Chief Technology Officer, he led engineering, product management, and design, driving both... Read More →
Thursday May 7, 2026 9:25am - 9:50am IST
Grand Ballroom
  Keynote

9:50am IST

Grand Ballroom: The New Rules of the Game: Session XVII: Fireside Chat: The Agentic Enterprise: Can GCCs shape this shift?
Thursday May 7, 2026 9:50am - 10:15am IST
Grand Ballroom
Think less dashboards, more decisions. The Agentic Enterprise is redefining how work gets done, and GCCs could lead this shift where intelligence turns into action, instantly and at scale. The discussion focuses on how ready are GCCs to shape this shift and what are the capabilities they need to build.
Moderators
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Speakers
avatar for Arundhati Bhattacharya

Arundhati Bhattacharya

President & CEO Salesforce South Asia, Salesforce
Arundhati Bhattacharya is the President and Chief Executive Officer, Salesforce - South Asia. In her role, Arundhati oversees the growth strategy of the company and plays an integral role in defining Salesforce’s relationship with the ecosystem of customers, partners and community... Read More →
Thursday May 7, 2026 9:50am - 10:15am IST
Grand Ballroom
  Fireside Chat

10:15am IST

Grand Ballroom: The New Rules of the Game: Session XVIII: Leaders’ Discussion: Orchestrating ecosystems to drive the next wave of GCC
Thursday May 7, 2026 10:15am - 10:50am IST
Grand Ballroom
Leading GCCs are now orchestrating integrated ecosystems spanning service providers, startups, academia, hyper-scalers, and deep-tech partners. This session explores how GCC leaders design ecosystem-driven operating models to accelerate execution, enhance quality, and unlock sustained innovation at global scale.
Moderators
avatar for Ketaki Karnik

Ketaki Karnik

Heads Research and Insights, Nasscom
Ketaki Karnik heads Research and Insights at nasscom. With over two decades of leadership experience across global and Indian organisations, Ketaki brings strong expertise in strategy, policy research, new initiatives, and stakeholder engagement.
Speakers
avatar for Soumya Gopinathan

Soumya Gopinathan

Ecosystem and Tech Excellence Leader, Schneider Electric
Soumya Gopinathan is the Ecosystem & Tech Excellence Leader for Energy Management CTO Schneider Electric, based in Bangalore. Her role focuses on driving ecosystem partnerships, technology excellence, and collaboration with academia, startups, and industry partners to address strategic... Read More →
avatar for Rengarajan Thiruvengadam

Rengarajan Thiruvengadam

Senior Director — Operations, TransUnion GCC India
Rengarajan ‘Renga’ Thiruvengadam leads operations at the TransUnion Global Capability Center (GCC) India. He is responsible for driving innovation to help TransUnion deliver on its global strategy and promise to customers and consumers, to make trust possible in global commerce... Read More →
avatar for Vimit Kapur

Vimit Kapur

Director Of Information Technology, PACCAR India Private Limited
Vimit Kapur has been the Director of Information Technology at PACCAR India since 2020, where he plays a pivotal role as a member of the leadership team, overseeing the entire IT function for the organization. He has been instrumental in establishing the PACCAR India Global In-house... Read More →
avatar for Navaneet Mishra

Navaneet Mishra

Senior Vice President & Head, Hexagon R&D India | Global Lead, Strategic Partnerships, Hexagon AB
Navaneet Mishra is a Senior Vice President at Hexagon AB, a global leader in precision measurement, digital reality, and autonomous technologies, and leads Hexagon’s R&D Center in India. With Navaneet at the helm for over a decade, the center has evolved to become Hexagon’s... Read More →
Thursday May 7, 2026 10:15am - 10:50am IST
Grand Ballroom
  Leaders' Discussion

10:50am IST

Grand Ballroom: Sutradhaar's Wrap Up: The New Rules of the Game
Thursday May 7, 2026 10:50am - 10:55am IST
Grand Ballroom

Speakers
avatar for Chirag Mehta

Chirag Mehta

Vice President and Principal Analyst, Constellation Research
Chirag Mehta is Vice President and Principal Analyst at Constellation Research, focusing on AI-led product platforms and cybersecurity.

With over 25 years in enterprise software, he has built, marketed, and sold successful SaaS products and platforms at Oracle, SAP, Google, and multiple startups. As Chief Product Officer and Chief Technology Officer, he led engineering, product management, and design, driving both... Read More →
Thursday May 7, 2026 10:50am - 10:55am IST
Grand Ballroom
  Sutradhaar

10:55am IST

Networking Break: Coffee. Conversations. Connections.
Thursday May 7, 2026 10:55am - 11:20am IST
Networking Area

Thursday May 7, 2026 10:55am - 11:20am IST
Networking Area
  Networking Break

11:20am IST

Grand Ballroom: Sutradhaar's Introduction: The GCC Rebuild Era
Thursday May 7, 2026 11:20am - 11:25am IST
Grand Ballroom

Speakers
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Thursday May 7, 2026 11:20am - 11:25am IST
Grand Ballroom
  Sutradhaar

11:25am IST

Grand Ballroom: The GCC Rebuild Era: Session XIX: Fireside Chat: The New-Age GCC: Composable, Intelligent, and Outcome-Driven
Thursday May 7, 2026 11:25am - 11:50am IST
Grand Ballroom
New-age GCCs are being built differently anchored in purpose, designed for ownership, and aligned to business impact from day one. This session explores how leading GCCs are creating modular, AI-led operating models, embedding intelligence into decision-making, and tightly aligning with global priorities to drive measurable outcomes. It will also unpack the shift from scale to agility, from...
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Moderators
avatar for Pradeep Menon

Pradeep Menon

Country Head & MD, Charles Schwab India
Pradeep leads Charles Schwab in India and is currently working on establishing its footprint in the country to help serve global customer outcomes for Schwab. He serves as the Country CEO and managing director of the entity.
Speakers
avatar for Zahabiya Officewala

Zahabiya Officewala

Managing Director, M&G India
Zahabiya joined M&G India as Managing Director in November 2023.She is an accomplished leader with over 30 years’ experience in shaping corporate strategy and executing business vision, with a consistent focus on growth-oriented solutions. Prior to joining M&G, she held senior leadership... Read More →
avatar for Mohit Dhingra

Mohit Dhingra

Managing Director, Hyderabad, and Vice President & Head Business Insights & Technology, Bristol Myers Squibb, Hyderabad
Mohit Dhingra has been with Bristol Myers Squibb (BMS) since 2023. As Managing Director at BMS Hyderabad and site leader, Mohit played a pivotal role in launching the Hyderabad operations in February 2024. He is responsible for setting the strategic direction for BMS Hyderabad and... Read More →
Thursday May 7, 2026 11:25am - 11:50am IST
Grand Ballroom
  Fireside Chat

11:50am IST

Grand Ballroom: The GCC Rebuild Era: Session XX: Leaders’ Discussion: The End of Static Roles: What Comes Next for Talent
Thursday May 7, 2026 11:50am - 12:20pm IST
Grand Ballroom
This session explores what replaces static job definitions in a world shaped by AI, where talent is continuously evolving, work is reassembled in real time, and value is defined by adaptability, not titles.
Moderators
avatar for Sangeetha Gururaj

Sangeetha Gururaj

CHRO, Voya India
Sangeetha Gururaj is the Senior Vice President and Head of HR at Voya India, leading the people strategy and Talent transformation for the organization.  

With over 22 years of experience across global and Indian enterprises, she brings deep expertise in talent management, leade... Read More →
Speakers
avatar for John Dawber

John Dawber

Vice President & Managing Director-Global Business Services, Novo Nordisk
John Dawber, Vice President and Managing Director, has been heading the Global BusinessService (GBS) centre at Novo Nordisk in Bangalore since September 2022. He leads anorganisation of around 4000 employees where he leads cross-functional teams to promote innovation, improve efficiencies... Read More →
avatar for Hari Krishna Verma Nadimpalli

Hari Krishna Verma Nadimpalli

Managing Director, Inspire Brands India Innovation Center
Hari is a GCC transformation leader with over 25 years of experience redefining how global enterprises leverage India for AI-led value creation at scale. Having built and led three Global Capability Centers, Hari is known for challenging conventional GCC models and championing a modern... Read More →
avatar for Rajeev Kapoor

Rajeev Kapoor

Country Head & Senior Vice President, Curriculum Associates - India, Curriculum Associates
Rajeev Kapoor is the Country Head and Senior Vice President at Curriculum Associates India, where he leads the establishment and growth of the company’s India operations and drives its mission to make classrooms better. With over three decades of leadership experience across technology... Read More →
Thursday May 7, 2026 11:50am - 12:20pm IST
Grand Ballroom
  Leaders' Discussion

12:20pm IST

Grand Ballroom: The GCC Rebuild Era: Session XXI: Keynote: Beyond Policy: Designed to Win the Global GCC Race
Thursday May 7, 2026 12:20pm - 12:35pm IST
Grand Ballroom
This session will explore how governments are moving from policy intent to execution excellence in building globally competitive GCC ecosystems. It will highlight the key levers behind sustained GCC growth, ecosystem readiness, talent, infrastructure, and agile governance, and what sets high-performing models apart in a competitive global landscape. The session will also focus on the next...
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Speakers
avatar for Shri Duddilla Sridhar Babu

Shri Duddilla Sridhar Babu

Hon’ble Minister for Information Technology, Electronics & Communications, Industry & Commerce, and Legislative Affairs, Government of Telangana
Duddilla Sridhar Babu represents a new generation of Indian leadership that brings together governance, technology, and global economic strategy. With a foundation in law from Delhi University and advanced political studies from the University of Hyderabad, his public life reflects... Read More →
Thursday May 7, 2026 12:20pm - 12:35pm IST
Grand Ballroom
  Keynote

12:35pm IST

Grand Ballroom: The GCC Rebuild Era: Session XXII: Fireside Chat:The GCC Strategy Play: How States Are Competing to Win Global Mandates
Thursday May 7, 2026 12:35pm - 1:00pm IST
Grand Ballroom
This session brings together state leaders to unpack the strategies driving mandate wins, from building future-ready talent pipelines and innovation ecosystems to enabling policy agility, infrastructure readiness, and ease of doing business. Beyond intent, the focus will be on execution levers, differentiated value propositions, and measurable outcomes that are shaping investor decisions. At stake...
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Moderators
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Speakers
avatar for Shri Alok Kumar (IAS)

Shri Alok Kumar (IAS)

Principal Secretary, Department of IT & Electronics, Government of Uttar Pradesh
Shri Alok Kumar, a distinguished IAS officer of the 1998 batch (Uttar Pradesh cadre), currently serves as Principal Secretary - Planning & Programme Implementation and Principal Secretary - IT and Electronics Department, Government of Uttar Pradesh. An alumnus of IIT Kanpur and King's... Read More →
Thursday May 7, 2026 12:35pm - 1:00pm IST
Grand Ballroom
  Fireside Chat

1:00pm IST

Grand Ballroom: Sutradhaar's Wrap Up: The GCC Rebuild Era
Thursday May 7, 2026 1:00pm - 1:05pm IST
Grand Ballroom

Speakers
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Thursday May 7, 2026 1:00pm - 1:05pm IST
Grand Ballroom
  Sutradhaar

1:05pm IST

Networking Lunch
Thursday May 7, 2026 1:05pm - 2:00pm IST
Networking Area

Thursday May 7, 2026 1:05pm - 2:00pm IST
Networking Area
  Networking Break

2:00pm IST

Grand Ballroom: Session XXIII: Fireside Chat: What Worked, What Didn’t: Real Stories from Scaling AI in the Wild
Thursday May 7, 2026 2:00pm - 2:30pm IST
Grand Ballroom
Building AI is easy, making it work in the real world is not. This session brings together founders who’ve moved beyond pilots to share what it actually takes to drive adoption, integration, and measurable impact. From early wins to scaled execution, it’s a candid look at what makes AI stick, and what doesn’t.
Moderators
avatar for Srikanth Velamakanni

Srikanth Velamakanni

Chairperson, Nasscom
Srikanth Velamakanni is one of India’s most influential technology leaders and a global champion of artificial intelligence. He is the Co-Founder and Group Chief Executive of Fractal, India’s first publicly listed pure-play AI company. He also serves as Chairperson of Nasscom... Read More →
Speakers
avatar for Sneh Vaswani

Sneh Vaswani

CEO, Miko
Sneh Vaswani, an IIT Bombay alumnus and CEO of Miko, has pioneered the commercial deployment of proprietary AI at scale to address the critical social-emotional needs of children across 140 countries through Miko’s award-winning companion robots. Under his leadership, Miko’s... Read More →
avatar for Vikalp Sahni

Vikalp Sahni

Founder & CEO, Eka Care
Vikalp Sahni is the Founder & CEO of Eka Care, a modern health AI platform serving patients, doctors, and healthcare providers. An NIT Silchar graduate, he co-founded Goibibo and, as CTO, built its core tech along with the initial stack for PayU. His work helped Goibibo scale into... Read More →
Thursday May 7, 2026 2:00pm - 2:30pm IST
Grand Ballroom
  Fireside Chat

2:30pm IST

Grand Ballroom: Session XXIV: Fireside Chat: Designed for Me: Rewiring Customer Experience for India’s New Consumer
Thursday May 7, 2026 2:30pm - 3:00pm IST
Grand Ballroom
India’s new consumer is fast, digital-first, and expects deeply personal, real-time experiences. This session explores how AI and human insight are coming together to re-engineer customer experience, where personalization, seamless journeys, and intuitive interfaces are the new baseline. It’s a rethink of experience not as a layer, but as the product itself.
Moderators
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Speakers
avatar for Alexander Valladares

Alexander Valladares

Director Marketing, StudioX & AOPS Lead, The Coca-Cola Company
With extensive experience across media, entertainment, and consumer brands, Alexander has built a strong track record in brand strategy, content-led marketing, and audience engagement. Prior to joining Coca-Cola, he served as Chief Marketing Officer at Impresario Handmade Restaurants... Read More →
Thursday May 7, 2026 2:30pm - 3:00pm IST
Grand Ballroom
  Fireside Chat

3:00pm IST

Grand Ballroom: Session XXV: Fireside Chat: The Second Curve: Why Your Next Chapter Matters More Than Your First
Thursday May 7, 2026 3:00pm - 3:40pm IST
Grand Ballroom
Your first success can take you far, but it won’t take you forever. In a world that keeps shifting, staying relevant means knowing when to pivot, restart, and build again.
Moderators
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Speakers
avatar for Chetan Bhagat

Chetan Bhagat

Author, Screenwriter, Columnist, Motivational Speaker, Youtuber
Chetan Bhagat is the author of fifteen blockbuster books. These include eleven novels—Five Point Someone (2004), One Night @ the Call Center (2005), The 3 Mistakes of My Life (2008), 2 States (2009), Revolution 2020 (2011), Half Girlfriend (2014), One Indian Girl (2016), The Girl... Read More →
Thursday May 7, 2026 3:00pm - 3:40pm IST
Grand Ballroom
  Fireside Chat

3:45pm IST

Closing Remarks & Future Directions
Thursday May 7, 2026 3:45pm - 4:00pm IST
Grand Ballroom
Thursday May 7, 2026 3:45pm - 4:00pm IST
Grand Ballroom
  Closing
 

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Wednesday, May 6
Thursday, May 7
Grand Ballroom
Grand Ballroom I
Grand Ballroom II
Grand Ballroom III
Meeting Room III
Networking Area
Powai Ballroom
The Westin Mumbai, Powai Lake
  • Briefing Session
  • Chairperson’s Address
  • Closing
  • Felicitation
  • Fireside Chat
  • Keynote
  • Leaders' Discussion
  • Lightning Talk
  • Networking Break
  • President's Address
  • Registration
  • Report Release
  • Session with Bloomberg
  • Sutradhaar
  • Welcome
  • Welcome Address
  • Workshop