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Thursday, May 7
 

9:50am IST

Grand Ballroom: The New Rules of the Game: Session XVII: Fireside Chat: The Agentic Enterprise: Can GCCs shape this shift?
Thursday May 7, 2026 9:50am - 10:15am IST
Grand Ballroom
Think less dashboards, more decisions. The Agentic Enterprise is redefining how work gets done, and GCCs could lead this shift where intelligence turns into action, instantly and at scale. The discussion focuses on how ready are GCCs to shape this shift and what are the capabilities they need to build.
Moderators
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Speakers
avatar for Arundhati Bhattacharya

Arundhati Bhattacharya

President & CEO Salesforce South Asia, Salesforce
Arundhati Bhattacharya is the President and Chief Executive Officer, Salesforce - South Asia. In her role, Arundhati oversees the growth strategy of the company and plays an integral role in defining Salesforce’s relationship with the ecosystem of customers, partners and community... Read More →
Thursday May 7, 2026 9:50am - 10:15am IST
Grand Ballroom
  Fireside Chat

11:25am IST

Grand Ballroom: The GCC Rebuild Era: Session XIX: Fireside Chat: The New-Age GCC: Composable, Intelligent, and Outcome-Driven
Thursday May 7, 2026 11:25am - 11:50am IST
Grand Ballroom
New-age GCCs are being built differently anchored in purpose, designed for ownership, and aligned to business impact from day one. This session explores how leading GCCs are creating modular, AI-led operating models, embedding intelligence into decision-making, and tightly aligning with global priorities to drive measurable outcomes. It will also unpack the shift from scale to agility, from support to strategic influence, and from capability to real impact.
Moderators
avatar for Pradeep Menon

Pradeep Menon

Country Head & MD, Charles Schwab India
Pradeep leads Charles Schwab in India and is currently working on establishing its footprint in the country to help serve global customer outcomes for Schwab. He serves as the Country CEO and managing director of the entity.
Speakers
avatar for Zahabiya Officewala

Zahabiya Officewala

Managing Director, M&G India
Zahabiya joined M&G India as Managing Director in November 2023.She is an accomplished leader with over 30 years’ experience in shaping corporate strategy and executing business vision, with a consistent focus on growth-oriented solutions. Prior to joining M&G, she held senior leadership... Read More →
avatar for Mohit Dhingra

Mohit Dhingra

Managing Director, Hyderabad, and Vice President & Head Business Insights & Technology, Bristol Myers Squibb, Hyderabad
Mohit Dhingra has been with Bristol Myers Squibb (BMS) since 2023. As Managing Director at BMS Hyderabad and site leader, Mohit played a pivotal role in launching the Hyderabad operations in February 2024. He is responsible for setting the strategic direction for BMS Hyderabad and... Read More →
Thursday May 7, 2026 11:25am - 11:50am IST
Grand Ballroom
  Fireside Chat

12:35pm IST

Grand Ballroom: The GCC Rebuild Era: Session XXII: Fireside Chat:The GCC Strategy Play: How States Are Competing to Win Global Mandates
Thursday May 7, 2026 12:35pm - 1:00pm IST
Grand Ballroom
This session brings together state leaders to unpack the strategies driving mandate wins, from building future-ready talent pipelines and innovation ecosystems to enabling policy agility, infrastructure readiness, and ease of doing business. Beyond intent, the focus will be on execution levers, differentiated value propositions, and measurable outcomes that are shaping investor decisions. At stake is not just the next wave of GCC investments, but who leads in high-value mandates, innovation ownership, and global influence.
Moderators
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Speakers
avatar for Shri Alok Kumar (IAS)

Shri Alok Kumar (IAS)

Principal Secretary, Department of IT & Electronics, Government of Uttar Pradesh
Shri Alok Kumar, a distinguished IAS officer of the 1998 batch (Uttar Pradesh cadre), currently serves as Principal Secretary - Planning & Programme Implementation and Principal Secretary - IT and Electronics Department, Government of Uttar Pradesh. An alumnus of IIT Kanpur and King's... Read More →
Thursday May 7, 2026 12:35pm - 1:00pm IST
Grand Ballroom
  Fireside Chat

2:00pm IST

Grand Ballroom: Session XXIII: Fireside Chat: What Worked, What Didn’t: Real Stories from Scaling AI in the Wild
Thursday May 7, 2026 2:00pm - 2:30pm IST
Grand Ballroom
Building AI is easy, making it work in the real world is not. This session brings together founders who’ve moved beyond pilots to share what it actually takes to drive adoption, integration, and measurable impact. From early wins to scaled execution, it’s a candid look at what makes AI stick, and what doesn’t.
Moderators
avatar for Srikanth Velamakanni

Srikanth Velamakanni

Chairperson, Nasscom
Srikanth Velamakanni is one of India’s most influential technology leaders and a global champion of artificial intelligence. He is the Co-Founder and Group Chief Executive of Fractal, India’s first publicly listed pure-play AI company. He also serves as Chairperson of Nasscom... Read More →
Speakers
avatar for Sneh Vaswani

Sneh Vaswani

CEO, Miko
Sneh Vaswani, an IIT Bombay alumnus and CEO of Miko, has pioneered the commercial deployment of proprietary AI at scale to address the critical social-emotional needs of children across 140 countries through Miko’s award-winning companion robots. Under his leadership, Miko’s... Read More →
avatar for Vikalp Sahni

Vikalp Sahni

Founder & CEO, Eka Care
Vikalp Sahni is the Founder & CEO of Eka Care, a modern health AI platform serving patients, doctors, and healthcare providers. An NIT Silchar graduate, he co-founded Goibibo and, as CTO, built its core tech along with the initial stack for PayU. His work helped Goibibo scale into... Read More →
Thursday May 7, 2026 2:00pm - 2:30pm IST
Grand Ballroom
  Fireside Chat

2:30pm IST

Grand Ballroom: Session XXIV: Fireside Chat: Designed for Me: Rewiring Customer Experience for India’s New Consumer
Thursday May 7, 2026 2:30pm - 3:00pm IST
Grand Ballroom
India’s new consumer is fast, digital-first, and expects deeply personal, real-time experiences. This session explores how AI and human insight are coming together to re-engineer customer experience, where personalization, seamless journeys, and intuitive interfaces are the new baseline. It’s a rethink of experience not as a layer, but as the product itself.
Moderators
avatar for Mamatha Madireddy

Mamatha Madireddy

GCC Council Chair, Nasscom
Mamatha Madireddy is the Managing Director & Head of HSBC Global Service Centres (GSCs), India.

Mamatha comes with 28 years of experience across Banking and Financial Services industries. In her 23 years with HSBC, Mamatha has done varied across diverse domains. Prior to her car... Read More →
Speakers
avatar for Alexander Valladares

Alexander Valladares

Director Marketing, StudioX & AOPS Lead, The Coca-Cola Company
With extensive experience across media, entertainment, and consumer brands, Alexander has built a strong track record in brand strategy, content-led marketing, and audience engagement. Prior to joining Coca-Cola, he served as Chief Marketing Officer at Impresario Handmade Restaurants... Read More →
Thursday May 7, 2026 2:30pm - 3:00pm IST
Grand Ballroom
  Fireside Chat

3:00pm IST

Grand Ballroom: Session XXV: Fireside Chat: The Second Curve: Why Your Next Chapter Matters More Than Your First
Thursday May 7, 2026 3:00pm - 3:40pm IST
Grand Ballroom
Your first success can take you far, but it won’t take you forever. In a world that keeps shifting, staying relevant means knowing when to pivot, restart, and build again.
Moderators
avatar for Rajesh Nambiar

Rajesh Nambiar

President, Nasscom
Rajesh Nambiar is the President of Nasscom since October 2024. With over three decades of rich experience in enterprise technologies, Mr. Nambiar is a veteran in the global technology landscape. He has played a pivotal role in driving digital transformations and building successful... Read More →
Speakers
avatar for Chetan Bhagat

Chetan Bhagat

Author, Screenwriter, Columnist, Motivational Speaker, Youtuber
Chetan Bhagat is the author of fifteen blockbuster books. These include eleven novels—Five Point Someone (2004), One Night @ the Call Center (2005), The 3 Mistakes of My Life (2008), 2 States (2009), Revolution 2020 (2011), Half Girlfriend (2014), One Indian Girl (2016), The Girl... Read More →
Thursday May 7, 2026 3:00pm - 3:40pm IST
Grand Ballroom
  Fireside Chat
 

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Wednesday, May 6
Thursday, May 7
Grand Ballroom
Grand Ballroom I
Grand Ballroom II
Grand Ballroom III
Meeting Room III
Networking Area
Powai Ballroom
The Westin Mumbai, Powai Lake
  • Briefing Session
  • Chairperson’s Address
  • Closing
  • Felicitation
  • Fireside Chat
  • Keynote
  • Leaders' Discussion
  • Lightning Talk
  • Networking Break
  • President's Address
  • Registration
  • Report Release
  • Session with Bloomberg
  • Sutradhaar
  • Welcome
  • Welcome Address
  • Workshop