Nasscom GCC Summit 2026

GCCs have moved from backstage operators to critical drivers of enterprise transformation — but in an AI-native world, visibility alone is no longer enough. The next frontier is credible value articulation, scalable impact, and strategic positioning.In this Everest Group session, we build on our earlier exploration of GCC brand perception to examine how leading centers are translating capability into influence. Backed by latest research and market insights, we will explore how GCCs can:
• Quantify and communicate value beyond cost arbitrage to strategic impact - Why it matters
• Scale through end-to-end capability ownership rather than functional silos
• Leverage AI to reshape talent, roles, and career pathways
• Strengthen governance and metrics as enablers of trust and enterprise relevance

The session will highlight how forward-looking GCCs are not just building visibility, but earning their place as AI-native value engines — shaping enterprise strategy, attracting top talent, and driving sustained competitive advantage.

The session will project the transformative opportunity before GCCs to leverage AI to drive significant impact at the core the global enterprise.We will focus on the AI workforce equation and the impact on the GCC operating model , the organization structure and the talent of the future.Hence as discussed, a balanced mix of the opportunity and the challenges to be managed as GCCs gear up for the road ahead.

Most GCCs today are running multiple AI pilots, yet struggle with three questions:
1. What exactly improved?
2. Is productivity genuinely higher or just redistributed work?
3. Which AI initiatives deserve enterprise-scale investment?

Global Capability Centres are rapidly adopting AI across engineering, operations, finance, and support functions. However, many struggle to translate experimentation into measurable enterprise value.
This workshop will explore how leading GCCs establish pre-AI operating baselines, quantify productivity and delivery impact, and build credible ROI narratives for global stakeholders.
Participants will learn practical approaches to:
• Baseline work before AI adoption
• Measure changes in cycle time, output per FTE, and delivery efficiency
• Separate perceived gains from measurable outcomes
• Identify where AI should scale — and where it should not

Organizations that implement structured baselining are 2–3x more likely to demonstrate AI ROI, with observed improvements including 10–25% cycle time reduction and 15–30% productivity uplift in targeted workflows.

Most GCCs are experimenting with AI. The top 29% are reinventing with it. Join this interactive workshop to explore what the leap from experimenter to reinventor actually requires — and leave with practical insights you can act on immediately.

This workshop explores how Global Capability Centers are evolving from cost focused operations to AI driven innovation, where outcomes are increasingly shaped by the strength of their underlying infrastructure.It brings together GCC leaders to examine key priorities including scalable AI adoption, deterministic performance, integrated security, and operational simplicity, while collaboratively uncovering critical gaps. The session also demonstrates how Sify, as a strategic AI foundation partner, delivers an integrated value chain across networks, data centers, AI cloud, cybersecurity, and managed services to eliminate inefficiencies and enable GCCs to scale AI with confidence and speed.

In moments of change, people don’t follow strategy decks, they follow stories they believe in. This workshop breaks down how leaders can craft and use narratives to drive alignment, build trust, and create momentum across the organisation. The outcome: a practical playbook on turning storytelling into a leadership lever that drives real cultural and business outcomes.