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Wednesday, May 6
 

2:45pm IST

Grand Ballroom I: Deep Dive Track I: The Value Imperative: Session XA: Leaders’ Discussion: The Strategic GCC Scorecard: Revenue, Innovation, Velocity
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Move beyond outdated metrics like headcount and cost. Join GCC leaders redefining impact through decision velocity, revenue contribution, innovation and talent multipliers, with a ready-to-use template as takeaway.
Moderators
avatar for Dr. Jyothi Menon

Dr. Jyothi Menon

SVP People Operations and Advisory, bp
Dr. Jyothi Menon is a seasoned HR leader with over 28 years of global experience in human resources. She is renowned for her expertise in HR service-delivery, leveraging digital technology, and building high-performing, skilled teams. Her career spans several prominent roles, including... Read More →
Speakers
avatar for Sachin Kulkarni

Sachin Kulkarni

President, Global Services, Fiserv
Sachin is responsible for Global Services, the engineering and innovation center for Fiserv, which provides financial technology solutions to clients globally. With over 30 years of global experience, he excels in building sustainable businesses and driving complex transformation... Read More →
avatar for Rajesh Puneyani

Rajesh Puneyani

VP & GCC Site Leader, Kenvue Solutions India Pvt. Ltd.
Rajesh Puneyani is the Vice President for Technology and Site Leader for Kenvue India GCC.
With a remarkable career spanning 30 years of leadership experience across the globe, Rajesh has played a key role in setting up and maturing Centers of Excellence (COE) and Global Capabilit... Read More →
avatar for Jaideep Agarwal

Jaideep Agarwal

India Global Business Services (GBS) Leader, Warner Bros. Discovery
A seasoned professional in the shared services industry, Jaideep has over 25+ years of experience in creating, scaling and transforming large business services. At Warner Bros. Discovery, Jaideep is the India head of the Global Business Services (GBS). He is responsible for setting... Read More →
Wednesday May 6, 2026 2:45pm - 3:20pm IST
Grand Ballroom I

2:50pm IST

Grand Ballroom III: Deep Dive Track III: Work, Culture, Reimagined:Session XC: Leaders’ Discussion: The New Code of Work: Rethinking People, Skills, and Careers
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Talent advantage now comes from how quickly you can redeploy, reskill, and realign. This session unpacks how organisations are redesigning work and careers to stay relevant and drive performance.
Moderators
avatar for Rajat Raheja

Rajat Raheja

Division President, Amdocs India and Global Operations, Amdocs Development Centre India LLP
Rajat leads the Global operations of Amdocs consisting of 80+ sites across geographies. He is responsible for driving organization’s site strategy and ensuring seamless operations of workplaces. Additionally, Rajat is the Division President of Amdocs India. In his role, he is responsible... Read More →
Speakers
avatar for Jinya Suzuki

Jinya Suzuki

Chief Executive Officer, MUFG Global Service
Mr. Jinya Suzuki is the Chief Executive Officer of MUFG Global Service , a position he assumed in June 2023. Mr. Suzuki is also the board member of MGS Board of Directors. A seasoned banker with more than 29 years of experience, Mr. Suzuki has held a series of leadership positions... Read More →
avatar for Ashish Kumar Srivastava

Ashish Kumar Srivastava

Senior Vice President & Managing Director, MetLife Global Capability Center (MGCC)
Ashish heads MetLife Global Capability Center (MGCC). He is responsible for working with regional heads of operations and functional leaders to develop a shared services center strategy and operating model. He is in charge for building the shared services centers based on the overall... Read More →
avatar for Neha Shah

Neha Shah

Chief Executive Officer, Investec Global Services India (IGSI)
Neha Shah is the Chief Executive Officer of Investec Global Services India (IGSI), Investec’s Global Capability Centre in India. Based in Mumbai, she leads the build-out of IGSI as a high-impact extension of the firm. IGSI partners closely with colleagues across the Investec... Read More →
Wednesday May 6, 2026 2:50pm - 3:25pm IST
Grand Ballroom III
 
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