About me
Nilesh Thakker is a leading strategist shaping the next wave of Global Capability Centers (GCCs) as they evolve from cost centers into AI-first, innovation-led, and decision-making hubs. At Zinnov, he advises Fortune 500 enterprises and digital natives on building future-ready GCCs, and has been instrumental in 220 GCC setups and transformations globally. He is a key contributor to Zinnov’s annual GCC report, the most widely cited and authoritative perspective on the ecosystem. Nilesh is widely sought after thought leader and LinkedIn Top Voice.
A former GM & Head of Operations at Intuit India, Nilesh combines operator depth with strategic foresight. His work focuses on emerging themes such as AI-led operating models, leadership arbitrage, and the rise of multi-functional global hubs, with his insights regularly featured in leading business publications. He has also held leadership roles across global product and technology companies, including Kayak and in Powered, giving him deep expertise in product development, engineering leadership, and platform scaling.
What he brings to the table is a rare blend of boardroom advisory experience, hands-on GCC building, and data-backed market intelligence, enabling him to translate macro trends into clear, actionable strategies for enterprise leaders navigating the future of global work.
