About me
Deepak Mangla is the CEO for Corporate Centers in India and Philippines at JPMorganChase, and a member of the Asia Pacific Management Committee.
In this role, Deepak is responsible for the strategy, execution and transformation of Technology and Operations Delivery at the Corporate Centers, across all Lines of Businesses as well as Corporate Functions for the firm. The Corporate Centers have over sixty thousand employees in India and twenty thousand plus in Philippines.
The JPMorganChase Corporate Centers are an integral part of the firm’s global delivery framework. The locations operate as an extended enterprise providing comprehensive strategic and delivery support to all lines of business and functions.
The mission of the Corporate Centers is to provide an enduring competitive advantage for the firm through Service excellence, Innovation and Efficiency.
Deepak joined the firm 15 years back, and under his leadership the Corporate Centers in India and Philippines have played a crucial role in building a client-centric organization, delivering high quality work and customer experience supported by a strong controls environment.
His 37-year career has spanned across a wide gamut of businesses and sectors. He has a deep understanding of business and has been a key change agent, having led various large-scale transformation programs. He has an entrepreneurial DNA and a track record of building and nurturing winning teams though his vision and authentic leadership.
Prior to joining JPMorgan Chase, Deepak was the Managing Director and Head of HSBC Technology and Services for the Global Services Centers in India, where he was instrumental in developing and managing the global service delivery construct.
Deepak spent more than 25 years in leadership roles; having held senior CXO level positions at HSBC, Nipuna, Accenture, EXL and ITC Group. Earlier in his career, he worked in audit, controllership, corporate finance and was a CFO for many years.
Deepak is also the ex-chair of NASSCOM’s Sector Council for Global Capability (in-house) Centers, which is India’s apex body for the IT and IT Enabled Services. He is passionate about advocacy programs on education, health, skill development and environment.
Deepak holds a Bachelor’s degree in Commerce and is an MBA. He lives in Mumbai with his wife Meenu. They have a daughter and a son.
